Privacy Policy

Effective Date: March 26, 2025

At VG Industrial, we are committed to safeguarding the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Measurement Details: Measurements and tailoring preferences for garment customization.

  • Payment Information: Credit card details or other payment information for order processing.

  • Technical Data: IP address, browser type, device information, and browsing behavior on our website.

How We Use Your Information

Your personal information is used for the following purposes:

  • Order Processing: To fulfill and manage your orders, including customization requests.

  • Communication: To contact you regarding your orders, respond to inquiries, and provide customer support.

  • Marketing: To send promotional materials and updates about our products and services, if you have opted in to receive such communications.

  • Website Improvement: To analyze website usage and enhance user experience.

  • Legal Compliance: To comply with legal obligations and protect against fraudulent activities.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted partners who assist in operating our website, processing payments, and delivering orders.

  • Legal Authorities: When required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Objection: Object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VG Industrial

Email: info@vg-industrial.com

Phone: +66-2-331-3751

Address: 123 Sukhumvit Road, Bangkok, Thailand

By using our website, you acknowledge that you have read and understood this Privacy Policy.